Integrity Policy
1. GENERAL
1.1
Privacy and data protection is important to us. We at Svea Multilingual (www.sveamultilingual.se) handle personal data for purposes related to our business.
Hereby we want to inform you about the personal information we process, the purposes for which this treatment is being done and the rights you have in accordance with applicable legislation, including the general data protection regulation (“GDPR”), and where you can turn around if you have questions about how we process personal data.
1.2
The Privacy Policy is incorporated as an integral part of our General Terms and Conditions, where the defined concepts apply to the Privacy Policy unless otherwise stated.
2. HOW WE PROCESS YOUR PERSONAL DATA
2.1
Personal data refers to any information that relates to an identified or identifiable living individual, such as name, photos, personal identity number, e-mails, IP addresses, other means of communication. Different collected pieces of information that can lead to the identification of a particular person, also constitute personal data.
2.2
We process personal data about individuals who:
2.2.1 interacts with Svea Multilingual through social media channels, digital meetings or events.
2.2.2 are part of our recruitment process and/or performs assignments on our behalf.
2.2.3 are our clients.
2.2.4 are our business partners in relation with an assignment or engagement that may involve marketing purposes.
2.2.5 receives communication from us, sign up to our events and courses.
3. LEGAL
3.1
We at Svea Multilingual process personal data to fulfill our commitment to our clients and partners, to administrate courses, coaching sessions, and other related engagements as communication interactions in accordance with applicable legislation when there is a legitimate interest for Svea Multilingual to process your personal data.
For any other specific purpose that might require your consent under the GDPR, you will be contacted to get your consent previously.
3.2
Svea Multilingual will treat, protect, and process personal data with confidentiality and proper security procedures, as well as the companies that handle personal data on our behalf and cooperate.
3.3
Personal data may be disclosed in the event of a legal requirement or responsibility.
4. STORAGE AND REMOVE OF PERSONAL DATA
4.1
Personal data is stored if it is required for fulfillment of administration purposes in relation with relevant guidelines and legislation under the GDPR.
Personal data information will only remain upon individual’s agreement to keep interacting with us through social media channels, other communication means and related activities. Otherwise, the personal data will be, after the current engagement, removed in accordance with personal data deletion procedure.
5. ABOUT YOUR RIGHTS
5.1
You have the right to withdraw your consent that Svea Multilingual process your personal data, which is based on consent, to interact with us and unsubscribe from our course’s platform at any time. Thereafter, we will no longer store or process your personal data.
5.2
You have the right to be informed.
You are entitled to receive information about what Svea Multilingual has about you, the purpose of the treatment, the recipients to which the information is disclosed, and the right to obtain a copy of your personal data.
5.3
You have the right to get any incorrect personal data information corrected by us. If you wish to change or correct any of your personal information, you can do so through the contact form you can find in our website www.sveamultilingual.se or contact us via mail to info@sveamultilingual.se.
5.4
You have the right to have your personal data information deleted, if your information is no longer necessary for the purpose they were collected. You may in certain cases be entitled to require Svea Multilingual to limit the processing of the data in question.
5. 5
You have the right to object to Svea Multilingual in case your personal data is being processed in specific situations.
5.6
You have the right to have Svea Multilingual the processing of your personal data restricted.
5.7
Any requests by you regarding your personal data under this Privacy Policy shall be sent to info@sveamultilingual.se.
6. AMENDMENTS
Our Privacy Policy will be amended periodically following GDPR requirements. Our website always presents the latest version.
General Terms & Conditions
1. APPLICATION
1.1
Unless otherwise agreed, these general terms and conditions will apply to all services and networking interactions provided by Svea Multilingual in relation to our commitments.
2. HOW WE PROCESS YOUR PERSONAL DATA
2.1
As a client and business partner, the founder of Svea Multilingual will be, for the time being your direct point of contact.
3. ABOUT OUR SERVICES
3.1
We provide outstanding services within personal development in the following areas: coaching, online courses, keynote speeches, social media articles and interactions, and online events.
4. ABOUT FEES
4.1
We offer customized services in all areas of our services which means that the fees and billings are structured according to a setup that match the need of our clients.
5. ABOUT PAYMENTS
5.1
Unless otherwise agreed, the invoicing is charged automatically and distributed digitally by e-mail.
5.2
Invoices are due for payment within thirty days or according agreement from the date of invoice and an interest on overdue amount may be charged in accordance with the Swedish Interest Act from the due date until receipt of payment.
6. DATA PROTECTION AND CONFIDENTIALITY
6.1
Svea Multilingual is a data controller of all personal data information provided and collected in relation with any of our activities and all processing of personal data is carried out in accordance with current data protection legislation, found in our Integrity Policy stored in our website.
7. ABOUT COMMUNICATIONS
7.1
We communicate with our clients and others involved in our activities through internet and digital applications as well as phone and email.
7.2
Svea Multilingual is aware of the security and confidentiality risks that some applications may have, and no obligations will be taken from our part because of any loss or damage in these platforms.
8. ABOUT COPYRIGHT AND INTELLECTUAL PROPERTY
8.1
Any material produced by Svea Multilingual should not be distributed or used for other purposes than originally stated unless any other agreement has been carried out with us.
9. ABOUT CLAIMS
9.1
We always aim to ensure our clients fully satisfaction in terms of our services. In the event of any complaint, kindly submit via e-mail a written claim no later than six months after invoice date of issue for further investigation.
10. ABOUT COMMITMENT TERMINATION
10.1
Commitments may be terminated at any time. Any fee, expenses or issued invoices related to services provided before termination should be paid
11. AMENDMENTS & GOVERNING LAW
11.1
Svea Multilingual´s General Terms and Conditions will be amended periodically following GDPR requirements and in accordance with substantive Swedish law. Our website always presents the latest version.
Cookies
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Read more in our privacy policy about who we are, how you contact us and how we process personal data